At UKFast, we search out a very specific type of person when building and growing our team. You need a team that you can count on around the clock, whether it's Christmas Day or just another day at the office. When the unexpected happens, you need a UKFast person at the end of the phone; someone who understands, someone who cares, a teammate who takes ownership and sees things through to competition.
We may be a technology brand but at our heart we're a people business.
We actively seek your thoughts on how to improve our service to you through simple feedback channels.
We provide a helpful and consultative service, creative solutions and a 'can do' approach.
We keep you informed through timely, precise and transparent communication.
We build lasting relationships to help your business grow, we're passionate about your success.
We are here for you whenever you need us, 24/7/365.
Every business says this but how many start an induction off with a three-day trip to the mountains in the Snowdonia National Park?
Every person at UKFast visitsour Welsh site to climb Snowdon, the highest mountain in Wales. We have a dedicated training centre at the foot of Snowdon in arguably one of the most beautiful settings in the UK. It's a tough few days where the team learn to work with and rely on each other from day one.
If you can climb a mountain in the first few days of your UKFast journey, imagine what else you could achieve! These trips set every person up for the incredible journey ahead. It's a journey we hope you will join us on, to see for yourself that inspirational service is something that is still very much alive in British business.
We've learned that the first step to delivering unbeatable customer service is creating the right company culture. We invest heavily in energising, rewarding and caring for our staff and, in return, our team is passionate about the service they provide. To learn more about the link between employee engagement and great customer service, take a look at our whitepaper on becoming a 'people to people' business.
Everything we do at UKFast is to help our clients to grow and succeed. Whilst our customer-facing teams lead the way with how we achieve this, it's down to our board to make it happen.
Your solution is only ever housed in our government and ISO-certified, ultra-secure data centres managed by security cleared personnel. And as an exclusively UK-based company, hosting with UKFast offers guaranteed data sovereignty. UKFast is a government approved supplier through the G-Cloud 11 framework.